Process of Reopening Businesses

As your business reopens in the midst of COVID-19, your priority should always be the safety of your customers and your employees. It is your responsibility to make sure everyone who walks through your doors feels safe. Every person is being asked to wash their hands frequently, wear a mask, and social distance. These are things your employees should be held accountable for as well. However, there are additional measures businesses should be taking to stop the spread of the coronavirus.

Being a responsible business during the coronavirus may mean a multitude of things, so the Centers for Disease Control and Prevention (CDC) has offered some guidance for employers. They insist that employers should make it a priority to offer masks and gloves to employees and not allow symptomatic employees to return to work. The CDC recommends consistent disinfection of high-touch areas and the availability of hand sanitation stations for employees and customers alike. The CDC has created an extensive list (List N) of effective disinfectants for businesses to use; they recommend everything from Kickstart to Cleancide.

If you are concerned about setting up the right protective measures, visit other open businesses, and take notes. Here are some examples of how Clemmons businesses have taken safety measures:

  • Lowes Foods has stationed an employee at the door who is in charge of making sure every customer is wearing a mask.
  • PetSmart is providing hand sanitation stations for customers.
  • Lowe’s Home Improvement has installed cough guards at the registers and has marked x’s on the floor in tape to enforce social distancing for waiting customers
  • Pharmacies are conducting temperature checks and is offering curbside assistance.


Before opening your doors, the first step should be to develop a plan; choose the security measures you think are appropriate for your type of business. Next, you need to implement the plan, set up the sanitation stations, distribute the masks, buy the disinfectant. Finally, you must maintain the plan and revise it according to its effectiveness.
Perhaps the most essential step is maintenance. Consistency is key, especially when it comes to enforcing new standards for your employees. As a business owner who is opening your doors during a pandemic, it is your responsibility to do everything in your power to keep your employees and visitors safe. If your employees are not clear on the plan or are not interested in maintaining the protective measures you have implemented, they become a danger not only to themselves but also to their fellow employees and to your customers.